QEAC Certification Exam
- The QEAC Certification Exam is conducted online and in English.
- The QEAC Certification Exam consists of 50 multiple-choice questions. Please see “Question format” below for further information on the layout of the exam.
- Test candidates have 1 hour & 20 minutes to complete the exam.
- The pass mark for the exam is 40/50 or 80%.
- The exam is "open-book". This means that test candidates can consult any information during the exam to answer the exam questions. This includes printed and online materials. For instance, you may use any web pages from the EATC online learning materials as well as external websites, such as the Department of Immigration and Border Protection (DIBP) website, to name one. You may freely search the internet. The use of a dictionary, thesaurus and/or translator program is also permitted, if necessary.
The following information is useful to know prior to attempting the exam.
- The exam will present you with a set of circumstances that will imitate real-world scenarios.
- The questions on the exam are set at a Certificate III level of complexity. This means that the answers will be known solutions to predictable problems.
- Keep in mind when considering your answers, you are not expected to undertake a detailed analysis of the situation or think about very uncommon exceptions. The answer will be the option that relates to normal practice.
- Each question on the exam should be considered separately. They do not link with each other.
- Any reference to a “student” in a question means an international student.
- The QEAC Certification Exam consists of 50 multiple choice questions and for each of the 50 exam questions, there are 4 answers from which to choose. For each question, you should choose the most appropriate action from the four options. There is only one correct answer to each question.
- Being an “open-book” exam, there is an expectation that you will use reference material to assist you to answer the questions. The exam is just as much about demonstrating an understanding of how to access information as it is about actually possessing the necessary knowledge. You must assume that there will be questions that you will not be able to answer without the help of reference material.
Important background information
When thinking about your answers in the exam, please approach the questions from the point of view of being an education agent who fits the following description:
- You are working for a company in your home country.
- Your role in the company is to recruit international students to study in Australia.
- Your job involves:
- Recruitment and Counselling
- Application and Letter of Offer
- Payment and Confirmation of enrolment
- Student visa application and grant
- Pre-departure briefing
- Reception in Australia
- Admission and orientation
- Enrolment into subjects and classes
- Graduation and Post-Graduation
- You are not the owner/Managing Director/CEO of the company.
- You work in an office of 3 counsellors and your company also has a branch office in Australia.
Please note that the above description is role-play information just for the purpose of the exam. You do not need to meet this description in reality to be eligible to sit the exam. Your actual company position can be different.
PIER recommends that you become familiar with the student visa processing of other countries. Some exam questions may cover the assessment levels of a country other than your target country.
PIER recommends that if you fail your exam attempt, you return to the EATC learning materials and revise the material thoroughly, focusing on your areas of weakness. Take the time to become very familiar with where to find information on various topics in the online EATC environment. This will save you time on searching for relevant information under exam conditions. This should help guarantee your success in achieving a positive result.